During these times of distress, we send our best wishes to those who have been affected by COVID-19. As the situation regarding the coronavirus is rapidly changing and the vaccine is being rolled out, we are keeping up to date with the latest health news to be sure we are operating at top capacity for our clients. As developments are made, we will continue to update this page with more information including the announcement of different country border entry requirement and preventive measures.
Your health and protection of wildlife heritage is our top priority. Our staff and all the other ground partners are well-informed on the proper protocols and safety measures being recommended by the World Health Organization to keep traveling visitors and lodge staff safe. After taking the time to ensure that our guests’ experience and safety will not be compromised with these new measures in place, Africa is ready to welcome you back as soon as international travel bans are lifted.
We are fully aware that at this point in time, international travel may currently seem daunting but we’re here to help whenever you’re ready. If your next Africa Safari is calling, here you will find new flexible booking terms and countries that are currently accepting travelers from the United States, Europe and beyond.
NEW! FLEXIBLE BOOKING TERMS
Due to the COVID-19 pandemic it is indeed unpredictable to tell what changes may arise so we accept deposit of 20% only which is enough cater for the Gorilla tracking permits.
All trips we book now are done with utmost flexibility. You can change dates easily without additional costs in case of any eventuality even if it is a week to the starting date. We also closely monitor the events happening periodically and we shall occasionally share ideas along the way as the dates of travel approach.
Most of our guests from last year were rescheduled to 2021 and 2022 at no cost and as different countries advise on travel restrictions, select appropriate dates for their travel. In the event that the situation becomes worse or any other reason why the guest is unable to travel at all, we sell the permits and refund the deposit. Amidst all this, we are still hopeful that by the end of 2021 most countries will have secured vaccines for their people and travel will be safe.
In addition, we encourage you to take on travel insurance from companies like Campbell Irvine, an insurance provider, who might be able to assist with a bespoke policy: Find out more here. Another one we have heard of is called StaySure for travelers from the UK. Also, XCover for travelers from the USA.
Hand washing and sanitizing stations will be positioned strategically throughout lodges and camps for guest and staff use. Masks and appropriate protective gear will be worn by lodge staff per guest request. Heightened sanitizing protocol will be in place within rooms and guest areas for an added layer of protection.
Temperature checks and health screenings will be available for international and domestic traveling guests. In some cases, stations where guests can periodically monitor their own temperature will be implemented. Staff will be fully trained and educated on the latest health protocols by leading authorities.
Social Distancing will be encouraged throughout common areas of lodges and hotels, while dining, and while participating in safari activities. Lodges will provide ample space and seating for all guests to accommodate the required physical distancing protocols in place.
Vehicles will be sanitized thoroughly prior to every game drive. The number of passengers will be limited on shared vehicles, unless a larger group is traveling together. Exclusive-use vehicles are also available per request at additional cost. Thankfully, game drives are already considered ‘safe’, as they are held outdoors in the open air.
A variety of dining areas will be available for guests to ensure that correct physical distancing measures are observed. Private in-room dining, bush dining venues, terraces, gardens and other outdoor areas may be offered to guests for meals. Kitchen staff will wear appropriate protective items while preparing meals.
Providing guests with an enjoyable experience is a top priority, along with keeping travelers safe and healthy throughout their journey. If all guests adhere to recommended hygiene practices prior to and during their time in Africa, together we can help keep each other healthy during this time.
*All of the mentioned terms are effective for select properties and countries, and this will be discussed in detail with clients prior to confirmation of booking. World over, the COVID-19 situation is constantly changing and we will continue to keep this information updated as quickly as possible.